We are looking for a 2nd Line Support Technician to join the team and grow alongside us as we embark on many new projects and challenges.
What You Should Bring:
- Excellent communication skills.
- The ability to work in a team and provide good intelligent input where required.
- Well organised and tidy with common sense and the ability to take responsibility for the tasks assigned to you.
- The successful applicant will need to be able to demonstrate an excellent level of technical knowledge and be able to apply the knowledge in a structured approach to solve IT issues.
Some Specifics Of The Role:
- Setting up and supporting small and medium business networks.
- Supporting PCs and servers remotely and on-site ( Win7/8/10, 2008, 2012, 2016).
- Installing business computer systems.
- Office 365 maintenance, installation and migration.
- Supporting customer applications.
- Microsoft Exchange 2007/2010/2013/2016
- Setting up email accounts and website hosting (Linux and Windows).
- Managing WHM web servers and DNS.
- Administration of IP Phone systems (via web-based interface).
