03 March

2nd Line Support Technician

We are looking for a 2nd Line Support Technician to join the team and grow alongside us as we embark on many new projects and challenges. 

What You Should Bring:

  • Excellent communication skills.
  • The ability to work in a team and provide good intelligent input where required.
  • Well organised and tidy with common sense and the ability to take responsibility for the tasks assigned to you.
  • The successful applicant will need to be able to demonstrate an excellent level of technical knowledge and be able to apply the knowledge in a structured approach to solve IT issues.

Some Specifics Of The Role:

  • Setting up and supporting small and medium business networks.
  • Supporting PCs and servers remotely and on-site ( Win7/8/10, 2008, 2012, 2016).
  • Installing business computer systems.
  • Office 365 maintenance, installation and migration.
  • Supporting customer applications.
  • Microsoft Exchange 2007/2010/2013/2016
  • Setting up email accounts and website hosting (Linux and Windows).
  • Managing WHM web servers and DNS.
  • Administration of IP Phone systems (via web-based interface).
  • £28,000 – £36,000 + Bonuses DOE
  •  Good Bonuses + Pension
  • 40 hours per week Mon – Fri
  •  33 days holiday (including bank holidays) rising to 35 days in recognition of long service.
  •  Long-term Illness protection (Income Protection).
  •  A blend of office and home working dependent on role.


IF opportunity doesn’t knock, build a door and if that doesn’t work then you can always contact ROAR

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