Our client is a fast-growing premier provider of Accountancy Training and Apprenticeships. They provide training in multiple locations across East Anglia and online.
A varied role encompassing all areas of office administration. This is an exciting career opportunity for an organised and enthusiastic individual to learn and progress within a small and successful growing company.
Hours
This is a full time position, 37.5 hours per week. Hours are 8.30 am to 5pm, Monday to Friday.
Key Responsibilities
The Administration Assistant will be part of a small friendly team, reporting directly to the Customer Service Manager. This is a varied and interesting role including the following responsibilities:
- Using the training management system to set up courses, send out communications and create reports.
- Order processing and invoicing for course bookings.
- Ordering and organising dispatch of distance learning and course materials.
- Dealing with customer enquiries (email/phone).
- Listing new course for sale on the website.
- Managing the LMS system and dealing with any enrolment issues.
- Opening and distributing the mail and filing.
- Maintaining and ordering stationary supplies.
- Greeting students and directing them to their classrooms.
- Organising and administering computer based exams
- Exam invigilation
- General office admin and support to the customer service and tutor team
Required Skills, Experience and Qualifications
We are looking for somebody with an outgoing, friendly personality who has the enthusiasm and ability to learn new skills quickly and can demonstrate an ability to work within a team environment.
The following specific minimum qualifications and skill set are mandatory: A minimum of 5 GCSE’s (grades A-C) which must include Maths and English
Good all round IT skills and proficiency in MS Office Products including Word, Outlook and Excel Excellent written and oral communication skills
