What We Are Looking For
We are looking for a Trainee Telecoms Technician to join the team and grow alongside us as we embark on many new projects and challenges.
Based in our Wymondham office the Trainee Telecoms Technician will work within a thriving MSP environment, following both a pre-set training course and assisting our experienced telecoms technicians across a vast number of projects and day-to-day responsibilities.
Whilst shadowing our experts, you will be exposed to a vast range of phone system implementations, general phone system requests, and much, much more! With structured training and hands-on experience, you will follow a clear path from day one allowing you to further your career progression.
About Our Values (How We Work)
We are dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work-life balance and we go above and beyond to ensure this happens. Health and wellbeing are a high priority for us.
The team is at the core of our “Values” and we strive to deliver a positive end to end experience for all including clients and suppliers.
As an ambitious company, we are continuing to grow to bring both challenges and opportunities to keep things interesting.
We fully embrace training and personal development. You will receive a flexible training and development budget that you can use for courses or equipment to support your interests and longer-term ambitions.
Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organise fun sponsored events so all team members can get involved. After years of work, we have achieved carbon neutrality and are now working to take this further.
What Makes A Trainee Telecoms Technician?
You don’t need any experience to join as a trainee Telecoms Technician as on-the-job training will be provided, however, all applicants should be eager to get involved with all the challenges that come their way. Trainee Telecoms Technicians should demonstrate a strong work ethic, passion to develop their career and good customer service skills. You will be called upon to assist our experts in on-site installations, as well as aiding customers through telephone support.
Applicants must be able to demonstrate the skills required to flourish into a specialist within the vast Telecoms and Networking industry. As a company, we specialise in Telecoms and network architecture. As part of your career progression training courses will be made available to the Trainee Telecoms Technician to ensure you can continue to learn and challenge yourself.
Extra Skills That Would Be Great:
- Supporting small and medium business Telecoms networks and systems.
- Assist in the implementation of business-grade telecoms system both on-site and remotely.
- Administration of IP Phone systems (via web-based interface).
- Working with a diverse client base in different industry sectors.
- Taking on technical responsibilities helping to shape and develop clients’ long-term Telecoms and Network Strategies.
- Expose to different and new technologies tailored to clients’ specific needs and requirements.
- Opportunity to specialize in specific industry sectors helping to shape and develop the platform.
Desired Skills:
- Supporting small and medium business Telecoms networks and systems.
- A strong passion for Telecoms or Networking.
- Able to work independently and in a team.
- Exceptional customer service skills.
- Confident with customers.
- Available for full-time training.
What We Offer To You
- The opportunity to be a part of something great and enjoyable.
- A salary based on experience with frequent salary reviews to ensure you are rewarded properly.
- A collaborative environment that is both challenging and supportive.
- A structured workflow to promote mental health allowing you to focus on the task in hand but also leave work at work when you’ve finished for the day.
- Long term Illness protection (Income Protection).
- Flexible Profit share/training & development budget for all staff.
- Flexible working hours dependent on role.
- 33 days holiday (including bank holidays) rising to 38 days in recognition of long service.
- The option to buy and sell holiday.
- A blend of office and home working dependent on role.
- Access to our fully equipped in-house gym and showers 24/7.
- Free flu jabs to keep you healthy.
- Free fruit for all to help with your 5 a day.
- Free access to an amazing confidential personal life coach to promote good mental health.
- Access to Perkbox with free phone insurance, breakdown cover and other great deals.
- Interest free 12-month loans to support you when there are unexpected expenses.
- A comprehensive program of funded events so you can choose to get involved beyond your working day, football, BBQs, running, cycling, nights out and so much more.
