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Posted 17 November

Digital Marketing Consultant

What We Are Looking For

Our client is looking for a Digital Marketing Consultant to join the team and grow alongside them as they embark on many new projects and challenges. 

About Their Values (How They Work) 

Our client is dedicated to the welfare and development of all their team members. They want everyone to enjoy a good work-life balance and they go above and beyond to ensure this happens. Health and wellbeing are a high priority for them.  

The team is at the core of our “Values” and they strive to deliver a positive end to end experience for all including clients and suppliers. 

As an ambitious company, they are continuing to grow to bring both challenges and opportunities to keep things interesting.  

They fully embrace training and personal development. You will receive a flexible training and development budget that you can use for courses or equipment to support your interests and longer-term ambitions. 

Being a conscientious company, they take their responsibilities to the wider community very seriously. They contribute to charities and organize fun sponsored events so all team members can get involved. After years of work, they have achieved carbon neutrality and are now working to take this further.

What You Should Bring:

• A passion for digital marketing with awareness for emerging trends and industry changes.
• Be commercially aware and understand the marketing needs of any business.
• An excellent understanding of the digital marketing channels listed above.
• Experienced in managing SEO, PPC and Social Media (organic and paid) campaigns.
• Aptitude and attitude to learn.
• Have an analytical mind.
• Be a good communicator with both peers and clients.
• Be comfortable presenting and running meetings (internally with peers senior business directors and externally with clients).
• Have a good understanding of websites (design and function).
• Be competent with the use of basic Microsoft Office software.
• Have a high command of the English language (verbal and written).
• Have experience in using a variety of website CMS platforms.
• Knowledge of basic CSS and HTML would be advantageous.
• Demonstrate excellent organisational skills.
• Have experience in upselling at appropriate opportunities and be confident in pitching our services to prospective clients.

Some Specifics Of The Role:

The role will require you to manage, and oversee the strategic direction, of a range of projects; using our bespoke admin system. Activities the candidate will be directly involved with are:

• Search Engine Optimisation (SEO)
• Pay Per Click (PPC)
• Social Media Marketing (SMM)
• Email Marketing (ECRM)
• Conversion Rate Optimisation (CRO)
• Hours: 40 hours per week, Monday – Friday.
• Location: Wymondham, Norfolk/Part-time remote following probation period.

• £28,000 – £34,000 per annum + Bonus
• 40 hours per week, Monday – Friday
• Access to our fully equipped in-house gym and showers 24/7.
• Parking available for all staff at all locations with electric car charging points.
• A blend of office and home working dependent on role.

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Posted

Web Project Manager

Our client is looking for a Web Project Manager to join the team and grow alongside them as they embark on many new projects and challenges. 

About Their Values (How They Work) 

Our client is dedicated to the welfare and development of all our team members. They want everyone to enjoy a good work life balance and they go above and beyond to ensure this happens. Health and wellbeing are a high priority for them.  

Team is at the core of their “Values” and they strive to deliver a positive end to end experience for all including clients and suppliers. 

As an ambitious company, they are continuing to grow bringing both challenges and opportunities keeping things interesting.  

They fully embrace training and personal development. You will receive a flexible training and development budget that you can use for courses or equipment to support your interests and longer-term ambitions. 

Being a conscientious company, they take their responsibilities to the wider community very seriously. They contribute to charities and organize fun sponsored events so all team members can get involved. After years of work, they have achieved carbon neutrality and are now working to take this further.

What You Should Bring:

• Proven track record in Project Management/ Project Administration.
• Excellent interpersonal skills.
• Excellent oral and written communication skills.
• Decision making and excellent negotiation skills.
• Dynamic, enthusiastic & passionate to achieve.
• Ability to work under pressure to meet deadlines and required quality standards.

Extra Skills That Would Be Great:

• Experience working with developers or creatives in an agency setting or in-house.
• Experience working with either open source or bespoke web systems.
• Understanding of digital marketing.
• Strong organizational and analytical skills.
• Experience of PRINCE2 would be beneficial.

Some Specifics Of The Role:

• Write Project Proposals, Estimates and Project Communications.
• Liaise with technical and creative staff to produce the desired outcome for the client.
• Management of development resource and workloads.
• Management of projects through their lifecycle.
• Maintain ongoing account relationships to maximise future growth opportunities.
• Multi-task and prioritise responsibilities.

• The opportunity to be a part of something great and thoroughly enjoyable.
• Long-term Illness protection (Income Protection).
• 33 days holiday (including bank holidays) rising to 35 days in recognition of long service.
• A blend of office and home working dependent on role.
• Access to our fully equipped in-house gym and showers 24/7.
• Salary Range 24k- 32k DOE + Bonus
• 40 hours per week, Monday – Friday

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Posted

Audit Assistant

We are recruiting for an Audit Assistant to join our clients large Corporate Service Group who are responsible for undertaking Audits for our diverse portfolio of clients.  As Audit Assistant you will work with a wide range of clients giving you exposure to a variety of industries such as construction, manufacturing and care homes, including groups with turnover to £250m.

Without exception they provide their employees with valuable training both externally, via industry related qualifications, and internally with continuing professional development courses, which are tailored to your chosen profession. Our client doesn’t only understand that each of our clients are different, they understand that each of their employees are different too.

Job Responsibilities

• Conducting audit assignments in a variety of industries
• Accounts preparation for corporate clients
• Preparation of corporation tax returns and computations
• Working closely with Audit Seniors/Managers
• Effectively deal with client and HMRC correspondence

Person Specification

• Previous audit experience in a practice environment
• General accounting experience including accounts preparation
• Experience using Sage and Microsoft Excel as well as other Microsoft applications and accounting software
• Knowledge of Corporation Tax
• Studying towards ACA or ACCA
• Have the ability to use quick and clear thought to identify multiple solutions
• Demonstrate a ‘can do’ approach to problem solving
• Excellent customer service skills including the ability to tailor your approach provided depending on the specific client

• 21 days annual leave (increasing with grade and service)
• Competitive salary
• Annual paid volunteering day
• Life assurance scheme
• Flexi hours (7.5 hours a day with 9am – 4pm core hours)

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Posted 12 October

Enterprise Account Manager

Duties to include

• Responsible for the performance and retention of your allocated enterprise level accounts, ensuring you maintain high levels of customer engagement and satisfaction with a focus on customer value and loyalty
• Actively monitoring the health score of your accounts (using metrics such as product usage, engagement, financials, number of support tickets etc.)
• Engage and meet with your customers as often as needed (ensuring not to over or under service) in order to develop a clear understanding of their needs, opportunities and possible solutions/training.
• Proactively look for upgrade and cross-sell opportunities across all of your accounts, managing proposals and negotiations with stakeholders as needed.
• Developing and maintaining a strong understand of our brand as a Saas product and using this to provide and improve customer education as needed.
• Maintaining an excellent awareness of our customer journey and proactively identifying and reporting back to Head of Success on any new or existing pain points faced by our enterprise clients.
• Identify any common customer challenges amongst your account cohort and report to Head of Success to help identify opportunities for enhanced product solutions.
• Nurture customer advocacy in collaboration with the Head of Success to produce case studies, testimonials, award entries etc. from your customers.
• Ability to craft internal customer-facing assets

Qualifications/Desired Skills

• Experience in a customer-facing customer successor account management role; enterprise software or SaaS experience is a preferred.
• Confident managing a portfolio of high-revenue and enterprise level accounts.
• Passion for building trust and communicating effectively with customers
• Proactive, curious-minded, and organized team player with innovative ideas to inspire customer engagement, loyalty, and adoption.
• Strong interpersonal skills and experience building strong internal and external relationships
• Consistent track record of highly-professional customer service in a fast-paced, dynamic environment.
• Ability to prioritise and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues.
• Strong attention to detail

• Flexible working
• Opportunity to work remotely
• Generous personal development budget
• Refer a friend scheme
• Cycle to work scheme
• Competitive salary (£30,000)

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Posted 29 September

Telemarketer

Our client is looking for a Telemarketing Sales Executive to join the team and grow alongside us as they embark on many new projects and challenges.

About Our Values (How We Work) 

Our client is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work life balance and we go above and beyond to ensure this happens. Health and wellbeing are a high priority for us.

Team is at the core of their “Values” and they strive to deliver a positive end to end experience for all including clients and suppliers.

Importantly, as an ambitious company, they are continuing to grow bringing both challenges and opportunities keeping things interesting.

Our client fully embrace training and personal development. You will receive a flexible training and development budget that you can use for courses or equipment to support your interests and longer-term ambitions.

Being a conscientious company, they take their responsibilities to the wider community very seriously. Because of this our client contributes to charities and organize fun sponsored events so all team members can get involved. As a result of this work, they have achieved carbon neutrality and are now working to take this further.

What You Should Bring:

• Drive and tenacity
• An excellent telephone manner and written skills 
• Personable and well organised 
• Hard-working and able to perform to consistently high levels with minimal supervision
• The skills to use IT to record notes and progress, update databases, and complete tasks
• An appreciation of the importance of meeting KPI’s and targets 
• Listening skills and appropriate use of humour

Some Specifics Of The Role:

• We are looking for a new member of our telemarketing team to generate a consistent flow of high-quality opportunities for new business.
• Working as a key part of our Business Development Team you will maintain a database of potential clients and make initial contact via phone and email – with a view to obtaining leads for IT, Digital Marketing, Telecoms, and Web. All communication is made on a B2B level and the majority of calls are outgoing. We have ambitious growth targets and this post holder will be an important contributor to these.

Extra Skills That Would Be Great:

• Experience in telemarketer role/ appointment making is desirable – but not essential as full training is provided

What we offer to you…

• The opportunity to be a part of something great and thoroughly enjoyable. 
• A collaborative environment that is both challenging and supportive.  
• Long-term Illness protection (Income Protection).
• Flexible working hours dependent on role.  
• 33 days holiday (including bank holidays) rising to 35 days in recognition of long service.
• The opportunity to buy and sell holiday.
• A blend of office and home working dependent on role.  
• Free flu jabs to keep you healthy.
• Access to Perkbox with free phone insurance, breakdown cover, and other great deals. 
• Interest-free 12-month loans to support you when unexpected expenses occur.
• Lunch and Learn Sessions – staff or guest speakers deliver learning sessions on varied topics with lunch provided by us.
• Recognition for exceptional performance through monthly Notable awards with monthly prizes awarded to the ‘Notable of Notables’.
• End of year awards ceremony where winners receive recognition and a well-earned prize including vouchers and perhaps your favourite beverage.  
• Comprehensive development plans to promote personal development whatever your aspirations. 

Staff Benefits….

• Structured workflow to promote mental health allows you to focus on the task at hand. Then leave work at work when you are finished
• Flexible Profit share/training & development budget for all staff.
• Access to our fully equipped in-house gym and showers 24/7.  
• Free fruit for all to help with your 5 a day. 
• Free access to an amazing confidential personal life coach to promote good mental health.  
• A comprehensive program of funded events so you can choose to get involved after your working day, football, BBQs, running, cycling, nights out  
• Real advancement opportunities for any technical or managerial aspirations you may have.  
• Recognition of life events
• Have your say through multiple feedback routes, allowing you to actively shape the business.  
• Open-plan offices with break-out areas including gaming setups for lunchtime competitions.
• Outside seating area with BBQs.  
• Parking available for all staff at all locations with electric car charging points. 
• Work with an organisation committed to reducing it’s environmental impact across the board and have input into how we go about this. We are currently Silver Status under the Carbon Charter and working towards Gold.

• Hours: 40 hours per week, Monday – Friday
• Location: Wymondham, Norfolk/Part-time remote following probation period.
• £22,000 (basic) (£30,000 OTE) + Benefits

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